DK 88 Privacy Policy – Personal Data Protection for Malaysian Members

This Privacy Policy is published by DK 88, an online betting platform operating in Malaysia. This document explains in detail how we collect, process, store, and protect your personal data when you use our platform, website, and services.

By registering as a member DK 88 or by using any part of our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how we handle personal data as described here, you should not continue using the platform dk 88.

This Privacy Policy applies to all categories of personal data we collect, including information provided during registration, financial transaction details, your device's technical information, and gaming activity records on the platform DK 88. This Policy should be read together with the Terms and Conditions ours.

DK 88 collects various types of information depending on how you interact with our platform. Below are the categories of data we collect and their sources:

DK 88 does not collect sensitive personal data such as medical information, religious beliefs or political affiliations. We only collect data that is strictly necessary to provide you with platform services in a safe and effective manner.

When you make a deposit using methods such as DuitNow, Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, Maybank2u or CIMB Clicks, transaction information required for payment verification will be collected and stored securely. We do not store your full card number or internet banking password — such sensitive details are handled directly by the relevant payment processors.

Personal data collected by DK 88 used solely for the following purposes. We do not use your data for any purpose beyond what is stated below without first obtaining your consent:

• Account management: Creating, verifying, and maintaining your account DK 88 yours, including the KYC (Know Your Customer) process required to ensure the safety of all members.
• Transaction processing: Deposits and withdrawals are processed in Malaysian Ringgit (RM) via your preferred local payment method — including DuitNow, TnG eWallet, and FPX.
• Provision of gaming services: Allows you to access and play all games on the platform dk 88 including slots, baccarat, blackjack, badminton betting, e-sports, and Live Casino.
• Platform security: Detecting and preventing fraud, money laundering, multi-account usage and any activities that violate Terms and Conditions ours.
• Customer support: Providing technical assistance and customer service when you contact our support team DK 88 via live chat or email.
• VIP programme and promotions: Calculating VIP points, processing weekly cashback, and notifying you of relevant promotional offers based on your gaming activity.
• Legal compliance: Complying with reporting and record-keeping requirements set out by relevant laws and authorities in Malaysia.
• Service improvement: Analysing usage patterns in aggregate (not individual personal information) to improve the platform, identify technical issues, and enhance the user experience DK 88.

We apply a valid legal basis to each data processing purpose — whether that is fulfilment of a contract with you, legitimate business interests, legal requirements or consent you have provided.

DK 88 does not sell, rent, or trade members' personal data to any third party for marketing or commercial purposes. However, in the course of operating the platform, we may need to share personal data with a limited set of third-party categories as follows:

• Payment processors: Payment service providers such as DuitNow, Touch 'n Go, GrabPay, and Malaysian banks receive the transaction information necessary to process your deposits and withdrawals. All these providers are subject to their own privacy policies and security obligations.
• Game software providers: Game providers that supply slots, baccarat, blackjack, and other games on the dk 88 may receive limited technical data (such as anonymised session IDs) required for game operations. Your full identity information is not shared with these providers.
• Technology service providers: Companies supporting technical infrastructure DK 88 such as server hosting, cybersecurity, and analytics may access data within a controlled environment and are subject to strict confidentiality agreements.
• Legal authorities: DK 88 will disclose personal data to Malaysian authorities (such as the PDRM or BNM) when required by a court order, legal warrant, or valid statutory compliance obligation.

Every third party that receives data from DK 88 are required to handle such information in accordance with security and privacy standards equal to or higher than our own. We only share the minimum data strictly necessary for each purpose.

DK 88 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. The key measures we have in place are:

• 256-bit SSL Encryption: All communications between your browser or app and our servers DK 88 is encrypted using the latest TLS protocol, ensuring that data transmitted in transit cannot be intercepted by third parties.
• Multi-layered access controls: Members' personal data is accessible only to employees of DK 88 with a legitimate need based on their job responsibilities. All access is logged and audited on a regular basis.
• 24/7 security monitoring: An automated monitoring system operates around the clock to detect any unauthorised access attempts, cyberattacks, or anomalies in data traffic patterns.
• Regular penetration testing: Independent security experts conduct regular penetration testing to identify and remediate any vulnerabilities in our systems dk 88.
• Secure data backup: Member data is regularly backed up to separate secure locations to ensure the fastest possible recovery in the event of any unexpected system failure.
• Two-factor authentication (2FA): DK 88 encourages all members to enable two-factor authentication for an added layer of account protection.

While we take all reasonable steps to protect your data, no security system can guarantee 100% absolute protection. You also play an important role in keeping your account secure DK 88 yours — in particular by using a strong password and never sharing it with anyone.

DK 88 only retains your personal data for as long as it is needed for the purposes stated in this privacy policy, or as required under applicable Malaysian law. The following are our general data retention guidelines:

• Active account data: Retained for the duration that your account remains active on the platform DK 88 and up to five (5) years after account closure for audit and legal compliance purposes.
• Financial transaction records: Records of deposits and withdrawals in MYR are retained for seven (7) years from the transaction date, in accordance with Malaysia's accounting legal requirements.
• Gaming and betting records: Game and betting history on dk 88 retained for three (3) years for dispute resolution and game security audit purposes.
• Live casino session recordings: Video recordings of Live Casino sessions are retained for ninety (90) days for the purpose of resolving disputes related to game outcomes.
• Customer support records: Communication records with the support team DK 88 retained for two (2) years from the date the case is closed.

Once the data retention period expires and there is no longer a legitimate legal or business requirement to retain it, your personal data will be securely deleted or anonymised so that it can no longer be linked back to your identity.

Under Malaysia's Personal Data Protection Act 2010 and the privacy policy of DK 88, you have the following rights regarding your personal data that we hold:

To exercise any of the above rights, please contact our data protection team DK 88 via email at support@dk88-jit.com stating the nature of your request. We will verify your identity before processing any personal data request and will respond within 14 business days from the date the request is received.

Platform DK 88 uses cookies and similar tracking technologies to enhance the user experience, maintain session security and analyse platform usage. The following are the types of cookies we use:

• Essential functional cookies (required): Required for core platform operations DK 88 such as maintaining your login session, remembering language preferences and enabling core security functions. These cookies cannot be disabled.
• User preference cookies (optional): Saves your personal preferences such as favourite game types, display settings and language selection to streamline your experience on the platform dk 88 on your next visit.
• Analytics cookies (optional): Helps us understand how members use the DK 88 in aggregate — such as the most frequently visited pages and session durations. This data is used to improve the platform.
• Session security cookie (mandatory): Protects your account against CSRF (Cross-Site Request Forgery) attacks and ensures every login session is authenticated and secure.

You can manage your cookie preferences through your web browser. However, disabling mandatory cookies may affect the functionality of the platform DK 88 and you may be unable to log in or play normally. For optional cookies, you may choose to decline them without affecting the platform's core functionality.

Platform DK 88 is strictly for adult users aged 18 and above. We do not knowingly collect or process the personal data of individuals under the age of 18.

Should we discover or be informed that we have inadvertently collected the personal data of an individual under the age of 18, we will take immediate steps to:

• Suspending or closing the relevant account with immediate effect.
• Delete all personal data relating to that individual from our systems DK 88 in the shortest time possible.
• Returning any remaining funds in the account in accordance with established procedures.
• Reporting the matter to the relevant authorities where required under Malaysian law.

Parents or guardians who believe their child has registered on the platform DK 88 without authorisation may contact us immediately at support@dk88-jit.com for immediate action. We take child protection seriously and will respond within 24 hours.

DK 88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data handling practices, the technologies we use, or applicable legal requirements. Any significant changes will be communicated to members via:

• In-platform notifications DK 88 when you log in after the changes take effect.
• An email notification will be sent to the address registered on your account if a change is material and affects your rights.
• Updating the "Last Updated" date at the top of this Privacy Policy page.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle your personal data. Your continued use of the DK 88 after any changes are published will be considered acceptance of the updated Privacy Policy.

If you have any questions, concerns, or complaints regarding your privacy and the handling of your personal data by dk 88, please contact us through the following channels:

• Privacy Email: support@dk88-jit.com — please include the subject line "Privacy Policy Enquiry" for faster processing. Responses within 24 business hours.
• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the platform DK 88.

We also accept written privacy complaints and will respond in writing within 14 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in Malaysia.